Terms and Conditions
How to book
You can reserve Sycamore Cottage by booking online. Your break is reserved with £100 deposit, we will contact you no later than 14 days before your break is due to start at which point the balance is due for payment.
Bookings are subject to final confirmation, please note the following:
If your arrival is more than eight weeks - a £100 deposit is required at the time of booking; the remaining balance is due no later than two weeks before arrival.
If your arrival is less than two weeks - 100% of the booking fee is due.
Once we have received payment in line with the above we will issue a final confirmation.
We do recommend that you consider taking out holiday insurance to cover you in the unfortunate event of you having to cancel your holiday. If you do need to cancel your booking we will endeavour to re-let the cottage minus £40 administration fee. In the unlikely event of us not being to do this we reserve the right to withhold monies paid at the following rates:
More than 2 weeks before your arrival - you are liable for 25% of the booking cost
Less than 2 weeks before your arrival - 100% of the cost of the booking
Should your trip become against the government's latest guidance we will endeavour to change your dates to a mutually agreeable time. Our insurance will not be valid if we operate against such guidance.
If for any reason we are unable to accept your booking we will refund all monies to you. If we have accepted your booking, and for reasons beyond our control, are unable to fulfil this obligation, we will refund you your monies and attempt to find alternative accommodation.
We will endeavor to rebook your dates should you be unable to travel, due to any unforeseen circumstance including Covid-19 and refund monies to you. We strongly recommend that you seek insurance in case you are unable to travel.
Sycamore Cottage has a maximum occupancy of three adults and one travel cot, for insurance and fire purposes we are unable to exceed this number.
Smoking and vaping
Sycamore Cottage is a no smoking and no vaping property.
Guests have the benefit of free unlimited Wifi during their stay, however if the service becomes unavailable due to circumstances beyond our control we cannot be held responsible for this.
Breach of Terms and Conditions
Should any guest, or party, become in breach of any of the afore mentioned Terms and Conditions we reserve the right to terminate your booking, and if necessary request that you vacate the property.